What format is the scene I am downloading.
It is a Quicktime Movie File (.mov).

What do I do if my download stops before it gets to 100% complete?
Try to redownload. Sometimes it's as simple as that. If it still doesn't work, check to make sure your internet is working, that your computer has enough space for the download. If those two things check out, send an email to webmaster@sxvideo.com and give a detailed description of what is going on.

What do I do if my download doesn't play or video seems corrupt?
Try to redownload. There might have been a bad connection the first time. If it still doesn't work, check to make sure your internet is working. If those two things check out, send an email to webmaster@sxvideo.com and give a detailed description of what is going on.

Can I get refund?
If you have technical problems downloading, contact customer service for assistance at webmaster@sxvideo.com.

How often will there be new material?
We post new material every Monday.

Do I have to be a member?
No. You can purchase only what you want. At sxmembers.com you can watch unlimited streaming content.